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Financial Policy

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We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash and personal checks.

When unexpected illness strikes a pet, unexpected expense strikes as well.  Union Street Veterinary Hospital understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments.  You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at:  www.CareCredit.com.

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.  If you are aware that your dog is aggressive with people or other animals, please talk to our front office personnel prior to bringing your pet in.

All cats must be presented in an appropriate cat carrier or on a leash.